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News & Events / Social Distancing – Wholesalers providing customer collections

Updated 30.03.20 FSA publishes guidance for food businesses on coronavirus (COVID-19)

The FSA has today published guidance to assist food businesses in responding to the coronavirus (COVID-19) outbreak.  The new guidance has been developed with Defra and covers a range of areas including good hygiene practice, management of employee sickness, and social distancing for specific food business settings.


It is very unlikely that people can catch COVID-19 from food. COVID-19 is a respiratory illness and not known to be transmitted by exposure to food or food packaging.

Social distancing measures are steps you can take to reduce the social interaction between people. As a country, we all need to do what we can to reduce the spread of the COVID-19 virus. That is why the government has given clear guidance on social distancing. This guidance is helping reduce the spread of the virus and reduce the mounting pressure on our National Health Service, allowing those most acutely affected with COVID-19 to access the care they need.

The advice on social distancing measures applies to everyone. You need to minimise opportunities for the virus to spread by maintaining a distance of 2 metres between individuals. This advice applies to both inside the food business and in the external public areas where customers may need to queue. People should be reminded to wash their hands for 20 seconds and more frequently than normal.

Practical Implementation in Wholesalers

The practical implementation of this advice will depend on each location. This may be best evaluated by the location manager with input from the health & safety team, however a few general indicators may be relevant to the majority of wholesale sites: