Dining out should be an enjoyable experience for everyone, including those with food allergies. But the reality can be very different with the feeling of enjoyment often replaced with fear, anxiety and worry.
With a growing number of people affected by food allergies, it’s vital that all restaurants provide a safe environment for customers, with the right information, and good staff attitude and awareness.
That’s why, this Anaphylaxis UK have partnered with Serve Legal to deliver the Anaphylaxis UK AllergyWise® Audit Programme, focusing not only on allergen safety but also on enhancing the overall customer experience for individuals with food allergies.
The AllergyWise® Audit Programme is designed to provide businesses with a comprehensive, independent compliance audit. Through this programme, delivered by Serve Legal, food establishments across the UK can confidently assess and enhance their allergen procedures, ensuring a safe and positive dining experience for customers with allergies.
Simon Williams, Chief Executive of Anaphylaxis UK, commented: “At Anaphylaxis UK, we believe that everyone should feel safe and warmly welcomed when dining out, particularly those living with serious allergies. Through the Anaphylaxis UK AllergyWise® Audit Programme, we’re proud to be helping restaurants create a space where customers can dine with confidence, knowing their needs are understood and respected. By fostering a culture of proactive allergen awareness, we’re not only raising safety standards but also making dining experiences more inclusive and enjoyable for all.”
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