Meet the team at BFFF who are all dedicated to promoting and protecting the frozen food industry. Please do get in touch when we will be happy to assist you.

BFFF is the UK’s frozen food trade association, with over 200 members comprising Producers, Wholesalers, Importers, Exporters, Brokers, Retailers and related Associate businesses. Membership provides an excellent opportunity for frozen food companies and associates to gain awareness at both commercial and legislative levels and also to understand how BFFF is promoting the industry.

BFFF has a unique and substantial membership covering the entire cold chain from large companies to SMEs, which increases its influence with Government and outside agencies. Membership services are offered impartially to each individual member company.

Simon Brentnall

Head of Health & Safety

Simon has worked for BFFF as Head of Health & Safety for 2 years supporting our members in many disciplines including dealing with member queries, writing guidance, producing the ‘Keep it Safe’ quarterly newsletter and organising several Health & Safety seminars on relevant topics.

He started out in 1999 as a Health & Safety Practitioner where as a senior manager he took on additional responsibilities for H & S and Transport Management. This was the catalyst for a standalone H & S career.

In 2005, he successfully advocated the fitting side handrails to prevent falls from vehicle loading with a company operating the largest fleet of LGV’s in the UK. In 2009, Simon became a Chartered Member of the Institution of Occupational Safety & Health (IOSH) and in 2017 gained practitioner status with the Institute of Environmental Management and Assessment (IEMA).

Previous roles include Senior HSEQ Manager for a multi-national FSTE 250 rentals company and Health & Safety Director for a national powered access company. Within these roles he gained a vast amount of experience in the engineering, manufacturing, warehousing and logistics sectors.

Simon has previously written guidance on various topics in his previous appointments and also assisted the Hire Association of Europe (HAE) and International Powered Access Federation (IPAF) with Health & Safety guidance. His specialisms include human behaviour, work at height, powered access, accident investigation, work equipment, lifting operations and fire.

He currently sits on the Food and Drink Manufacturers Forum (FDMF) and the Institution of Occupational Safety and Health (IOSH) annual food and drink conference organising committee and was recently asked to join the judging panel for the annual Food and Drink awards.

Simon enjoys badminton and swimming and favourite frozen food is Ice cream especially the ‘Magnum’.

Contact Simon on Tel: 01400 283096 or Email:

Emma Cranidge

Financial Controller

Emma has responsibility for the Federation’s finances and works closely with Richard to set our budgets and ensure that we achieve our financial targets.

Emma also looks after our Audit Committee.

Contact Emma on 01400 283090 or

Richard Harrow

Richard Harrow, former MD of Freiberger UK, has succeeded John Hyman as the chief executive of the British Frozen Food Federation.

A frozen industry expert, for over 20 years Harrow was managing director of Freiberger UK, helping build the business to become the UK’s leading supplier of private label frozen pizza. Since 2017, he has worked as a consultant to private label food businesses.

Harrow commented: “At a time of major economic challenges and political uncertainty for our members, we need to ensure the BFFF is offering them the very best support and advice and championing their interests as strongly as possible.

“The BFFF is widely respected throughout the food industry and I plan to build and develop that reputation further.”

Harry Hinks

Digital Membership and Marketing Manager

Harry Hinks joins BFFF running the digital marketing side of the Federation. Starting out in a graphic design apprenticeship for a full-service creative agency, Harry got his qualification but wanted to pursue a more data driven career path. For 6 years, he worked his way up through the full-service creative agency, Harry learnt everything around a company’s brand from; creating websites and stationery to designing and rolling out company signage and vehicle liveries.

Harry then went on to manage the marketing team for a tool supply company, but quickly discovered the position was not forward thinking enough, so decided to come onboard with BFFF with plans for exciting new ideas and platforms for a federation, so important to the Frozen Food Industry.

To contact Harry, Email: / Tel: 01400 283095 /Mob: 07758 310730

Holly Jones

Technical Assistant

Holly joined the BFFF in January 2020 and Graduated from Harper Adams University in 2014 with a BSc Hons in Food and Consumer Studies. Since graduating, Holly has held a number of Technical positions throughout the industry.

Her first role was at Openfield Agriculture as Technical Assistant for the contract they had with Warburtons. The job involved organising wheat trials to find new varieties that Warburtons could use in their flour blend. Holly then went on to work for Bakkavor Desserts Newark as a Specifications Technologist working on the M&S account. More recently Holly worked for Vittles Foods, a frozen desserts manufacturer, as Technical Services.

During her studies and time in the industry Holly has built up a good Technical background and hopes to expand her knowledge of the industry whilst working for the BFFF because of it’s wide range of members.

Her favourite frozen food is Frozen Raspberries as they are great for baking with, adding to a smoothie and even garnishing a G&T!

If you need to contact Holly please call 01400 283094 or email

Kate Miller

Membership Account Manager

Full time with BFFF since Sept 2017 (freelance with BFFF Sept 2011 to Sept 2017)

Kate’s career started in advertising back in 1997 and following progression through various business Management and Marketing courses, Kate’s advertising and media experience has been gained working with over 12 magazines.

Primarily in niche market sectors including historic aviation, retro cars and working women, her time was spent building client relationships, enhancing magazine commercial performance and training sales teams.  One of Kate’s proudest achievements was launching a car show from concept to delivery which ran under her supervision for 3 years providing profit from its’ first year.

In 2011 Kate started her own business, to fit around family, which offered sales consultant services and project delivery across numerous platforms including 4 magazine launches online and in print, 2 further automotive magazines advertising support and BFFF magazine and event sales.

Now as BFFF Membership Account Manager, Kate manages a portfolio of member accounts, she has responsibility for recruitment of new members, building relationships and adding value to existing members. This is carried out through regular contact with key personal and through development of collaborative action plans that are tailored to enhance each members’ business.

Contact Kate directly on 07793 499871 or email for any advertising that you are considering for the Bulletin, event brochures, stand for the Business Conference or sponsorship opportunities.

Both Kate’s two sons are rugby enthusiasts so Winter weekends are spent in the freezing cold watching the local teams play.  Kate also volunteers at the local club behind the bar and in the kitchen.

James Nash

Membership Engagement Executive

Following graduating with a degree in Business and Marketing in 2008, James worked for British Gas where he quickly developed an understanding of the importance of customer service, and the impact this has on the success of businesses. He then transferred this knowledge to BIFM (latterly IWFM) in 2012, where a strong focus on Customer Experience, combined with an ethos of Continuous Improvement, allowed him to develop within a Professional Body, serving the sector, as well as the Organisations and individuals working within it. Holding various roles at IWFM has helped James develop a wide understanding of the Membership sector, as well as a versatile approach to providing the best possible experience for Members.

Joining BFFF in 2021, James’ primary focus is to support our Members to ensure you are making the most of what Membership offers, and enable you to utilise the support BFFF provides.

Contact James directly on Mob: 07540 101119 or Email:

Siobhan O’Callaghan

PA to Richard Harrow CEO

Commencing her career in the world of Private Staffing for high profile and HNWIs in London, Siobhan developed her administrative skills and ability to manage several projects simultaneously. This role often took her abroad, dealing with a variety of new tasks and demanded a high level of focus and dedication.

Following her transition to the optical industry, Siobhan spent 10 years as Executive Assistant to the owner of multiple businesses spanning wholesale markets, distribution and finally, the opening of a bespoke eyewear boutique. This role allowed her to hone her organisational skills, utilising her hands-on approach to problem solve and saw her involved in all areas of business management far beyond her position.

Joining the BFFF team in 2018, Siobhan is responsible for the day to day support of Richard Harrow, BFFF’s CEO.

Siobhan’s favourite frozen food item is Yutaka’s Edamame Beans in pods.

If you need to contact Siobhan please call 01400 664308 or email

Neesha Ramsingh-Cleary

Commercial Assistant (Membership)

Neesha, originally from Trinidad and Tobago began her career as a personnel clerk within an insurance company, moving on to a PA to the general manager of a state-owned Television Company and then finally moving to a receptionist role at The British High Commission before leaving Trinidad and moving to the UK.

Neesha Joined BFFF in 2005 taking a role providing administrative support services to the Director-General and the team.

For the next 14 years, Neesha continued to develop within the organisation until taking up her most recent role within the Commercial team as Commercial Assistant (Membership).  Neesha’s day to day activity is primarily based around supporting the membership account managers in the service of members’ accounts both from a recruitment and an operational perspective.

Neesha also manages our membership database and oversees the production of our bi-monthly publication, The Bulletin.  She is also responsible for our website, and with the development of our social media communication her role within the BFFF is both wide-ranging and key to the commercial function.

If you need to contact Neesha please call 01400 283090 or email

Charley Price

Events Manager

After starting working life as a fully trained legal secretary, Charley moved to employment with a national charity. Her role was to support the area management team covering the London and South East areas. This work saw Charley involved with fundraising for a significant and broad range of events and her success in this area led to many successful campaigns and ‘wins’ for the organisation.

Charley’s progress in this area provided a great platform for her development and in 2007 Charley was successful in securing a position of Event Manager with London based Charity Maggie’s. The role had sole responsibility for a significant portfolio of events including marathons and triathlons, dinners and art exhibitions.

In recent years Charley moved back to her ‘roots’ to be closer to her family securing a position with the local hospice as Fundraising and Events Manager, with responsibility for all fundraising activities and events.

When an opportunity to work with the BFFF as Events Manager became available in 2013, Charley successfully applied and joined the team .This progression presented the opportunity for Charley to return to managing and developing larger and more diverse events.

Since her arrival Charley’s significant experience in this area has contributed to the significant progress and development of the BFFF “portfolio of Industry leading events”.

Contact Charley on 01400 283091 or email

Denise Rion

Head of Technical

Denise joined the BFFF in August 2016. She has an honours degree in Food Science and almost 30 years’ experience in the food industry working for numerous organisations such as Birds Eye, Youngs Seafood, Heinz and Nisa Retail. During that time, she has held many senior roles across various disciplines from product development to specifications, purchasing and regulatory.

She has also worked in many different sectors such as seafood, ready meals, prepared vegetables, pizza and bakery goods and also sports nutrition.

Over the years, Denise has built up many strong relationships across industry and also with key contacts from both non-government and government organisations. As a result, she regularly attends many influential meetings and sits on a number of industry working groups.

She lives in Lincolnshire with her husband and two children. As could be expected as a busy full-time working parent, out of school activities whether it be rugby, gymnastics or swimming take up a lot of Denise’s time but when she does get time to herself, she enjoys cooking, reading and countryside walks with the family’s pet dog. She also enjoys socialising with family and friends and travelling both in the UK and abroad. Denise especially enjoys visiting her family in Ontario, Canada.

As she is always on the go, her favourite frozen foods are those that can offer versatility, coupled with ‘freshness’ with the added bonus of minimising food waste.

Contact Denise on 01400 283090 or

Jilly Wallis

Commercial Assistant (Events)

On leaving Hereford Technical College, Jilly joined West Mercia Police as civilian staff based at her home City. During her time there she learnt the importance of work being precise, accurate and needing to be done speedily – even being the recipient of a CPS Commendation following a successful conviction that had involved working through the night with Enquiry Officers to ensure evidence was ready for court. Her natural progression in 1994 was to join the British Transport Police as a Clerical Officer based at St. Pancras in London where she was support for a PSU COU unit and worked on several major incidents. During her time she was honoured to receive a Chief Constable’s Commendation.

In 2004, she joined the BFFF Commercial Team where for the past 15 years Jilly has been a significant part of the management process contributing to the successful development of our events programme. Jilly’s role involves assisting the Events Manager working on all BFFF events operationally.

Her favourite frozen food is fish finger sandwiches with tomato sauce.

If you’d like to know more about our events, or would like to contact Jilly, please phone on 01400 283090 or email:

Carla Brown

Technical and Health & Safety Assistant