Refreshed guidance on Violence and Aggression at Work from the HSE
We remind our members that violence and aggression at work can have a serious impact on your workers’ physical and mental health. In 2019-2020 there were 688,000 reported incidents of violence at work.
The HSE has refreshed its guidance on violence at work to help employers protect their workers. It has been updated to:
- Simplify the navigation.
- Remove outdated content and replace it with up-to-date practical guidance.
- Remind employers that the HSE’s definition of violence includes aggression, such as verbal abuse or threats – this can be face to face, online or over the phone.
The guidance defines violence and aggression at work and explains what you can do to prevent it, and how you can protect workers from it. Subjects covered include:
- Relevant legislation.
- How to assess the risks.
- Putting the right controls in place to protect workers.
- Reporting and learning from incidents.
For details of the full guidance, please see link below: