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ELO REQUIREMENT FOR RE EXPORTED CONSIGNMENTS (VIA FRANCE)

Those members involved in importing should be aware of the following information recently received from Defra:

If your goods arrive from the EU and are rejected at the Border Control Post (BCP), and you choose to return them to the EU via France, you will need to make sure your Obligatory Logistics Envelope (ELO) has been completed and shared with the competent authority at the BCP and, for Sevington, emailed to sevingtonBCPexternalcomms@apha.gov.uk, as goods will not be loaded or released without it.

This applies to returns to any EU member state where France is the first Port of Entry (PoE) into the EU. The ELO is required alongside the Goods Movement Reference (GMR), Local Reference Number (LRN) and T1.

Please note:

  • ELO has been mandatory since 20 April 2026
  • This requirement includes re‑exports of rejected consignments
  • Goods will not be loaded or released without a completed ELO

You can find official guidance and access the ELO service via French Customs:

Please make sure your customs agent, haulier, or forwarding partner knows who is responsible for creating the ELO and that it is completed in good time before the rejected goods are returned to the EU.

If you intend to return rejected goods directly to an EU member state other than France, you must ensure you understand and have complied with the relevant entry and customs processes for that member state before export.

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