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AN UP TO DATE VIEW OF THE UK GROCERY SCENE

We were joined by Kantar on this week’s BFFF Business Conference with Carol Redman, Business Unit Director, giving us an update on current market data.

In the last 4-week period to 21.03.21 there has been a 6% decline in Total Grocery Sales. However, this needs to be placed into context as this time last year saw the massive spike in Retail Sales. If you compare to 2019 the market is up by 15.6%.

There are early signs that frequency of shopping trips is going up with basket spend coming down.

All retailers and channels are down year on year with the exception of Ocado and Online. Carol made the point that Online Sales are not yet annualising the period of very strong sales that will come later in 2021.

There is early evidence of consumers returning to stores that had lost footfall during the Pandemic, notably the discounters.

Data suggests that those over 55’s have started to return to physical stores, presumably driven by the confidence out of the Vaccination programme.

Frozen had a very positive year and saw not only positive value and volume growth but the category saw higher trip frequency whilst at a Total Grocery level trips were down year on year (52 week data).

We also saw frozen being used in more meal occasions up by +21% which is higher than both Ambient and Fresh Food.

Frozen is also seen as more relevant to young consumers and our category may benefit from the fact that 91% of respondents want to work from home more than they did pre-Pandemic. However, one area of concern is that 25% of the sales growth on frozen in 2020 came from feeding children at home.

The presentation from this year’s Frozen Food Business Conference will be made available to all attendees.  If you were not able to purchase a ticket, please contact Siobhan O’Callaghan.

THE ONLINE GROCERY JOURNEY

We were fortunate to be joined on the BFFF Business Conference by Duncan Cross, Category Director of Frozen at Asda.

He highlighted that pre-Pandemic online accounted for 20% of their grocery sales – this has now jumped to 33% with some categories even hitting 40%.

The growth in their online has been amazing. In February 2020 they did 600,000 orders per week and now are nearing 1 million with plans to take this to 1.5 million in the near term.

This has meant that Asda have had to re-engineer product flows and picking operations to drive efficiency and cost.

This new Asda shopper online is more affluent than a store shopper and buys more brands plus premium own labels.

Asda are number two online to volume but number three on value having just lost the number two position to Sainsbury’s.

Duncan shared some good insight on how vendors need to ensure their resource reflects the role that online now plays in the Asda sales mix.

The presentation from this year’s Frozen Food Business Conference will be made available to all attendees.  If you were not able to purchase a ticket, please contact Siobhan O’Callaghan.

 

CHRIS HAYWARD, IGD SALES DIRECTOR TALKS AT THE FROZEN FOOD BUSINESS CONFERENCE 2021

Whilst online has grown massively, ‘Bricks and Mortar’ stores are still key was the message from Chris Hayward from IGD when he joined us this week for the BFFF Business Conference. The focus for physical stores will be to ensure space is re-purposed combined with ensuring ‘ranging’ is fit for purpose. IGD see that ‘ranging’ is going to be reduced and that as counters come out of stores – how this space is used will be critical.

Technology instore will play a part but the cost to install new technology in older stores may slow down the introduction.

It is also important that consumers accept the technology. The use of voice for instore technology was highlighted as something consumers may find strange now but will be commonplace in a few years.

They highlighted that the new Amazon Fresh Store in London was more than just a convenience store. Amazon are also using as a hub for returns and collections for their wider online business. It was felt the store was to show case the technology that will be sold to other retailers – similar to the Ocado model.

Online grocery shopping is forecast to remain at current levels possibly growing more over the next few years. Thus it is essential retailers drive out cost which may tie in with re-purposing space with the use of mini-fulfilment centres to reduce the cost on the last mile delivery costs.

Wal Mart (USA) are trialling new stores that are fitted with the latest technology including instore navigation and offers/suggestions sent to your mobile via their app.

Kroger also in the USA have teamed up with ClusterTruck to offer meals delivered with 7 mins from preparation – this widens their offers and makes good use of space.

Going forward it will be even more important that the right range is in the store – the bar for the reason to shop has gone up. However, the view is that most of the change will be evolution and not revolution.

The presentation from this year’s Frozen Food Business Conference will be made available to all attendees.  If you were not able to purchase a ticket, please contact Siobhan O’Callaghan.

April is Stress Awareness Month

April is stress awareness month – HSE have provided some tools to help you can prevent, reduce and manage stress in the workplace.

What’s the problem?

The rate of work-related stress depression and anxiety has increased in recent years, and the last year has presented new challenges that have never been faced before.

According to the Mental health Foundation, 74% of UK adults say that they have felt so stressed at some point over the last year that they felt overwhelmed or unable to cope.

It’s not just the people who feel this way that are impacted, it also has a big effect on business and our economy. Stress, depression or anxiety account for a huge 51% of all work-related ill health cases and 55% of all working days lost due to work-related ill health.

Recognising the signs of stress will help employers to take steps to prevent, reduce and manage stress in the workplace.

What should you do?

Employers have a legal duty to protect employees from stress at work by doing a risk assessment and acting on it. The earlier a problem is tackled the less impact it will have.

If you already have a risk assessment in place, consider whether you need to re-assess the situation due to changes and challenges brought about by COVID-19.

Social distancing, working from home and all the other safeguards that have been put in place may have changed or created new stress. Stress affects people differently – what stresses one person may not affect another. Factors like skills and experience, age or disability may all affect whether an employee can cope.

Employees feel stress when they can’t cope with pressures, demands put on them and other issues.

Employers should match demands to employees’ skills and knowledge.

Six key factors to consider

Employers should assess the risks in the following areas to manage stress in the workplace. If not properly managed, they are associated with poor health, lower productivity and increased accident and sickness absence rates.

  • demands – workload, work patterns and the work environment
  • control – how much say the person has in the way they do their work
  • support – encouragement, sponsorship and resources available to workers
  • relationships – promoting positive working to avoid conflict and dealing with unacceptable behaviour
  • role – whether people understand their role within the organisation and whether the organisation ensures that they do not have conflicting roles
  • change – how change (large or small) is managed and communicated

Help and guidance is available

HSE has a range of practical support and guidance available including risk assessment templates, a talking toolkit to help start conversations, workbooks, posters, a new mobile app and a new automated stress indicator tool (SIT).

For more information visit the stress section of HSE’s website.

Workplace experts Acas also have lots of free resources to help employers, managers and staff support mental health.

This includes advice, e-learning and webinars offering advice on ways to effectively manage, provide support and minimise the impacts of negative mental health in your workplace.

HSE Bulletin Service April 2021

How Can Employees Handle Their Stress Levels?

Talk about Stress and it’s effects – lets work together to reduce the stigma that is associated with stress by talking about the topic openly and freely with friends, family and colleagues.
Share your coping mechanisms – if something has worked for you why not share it. It might benefit someone you care about and in the meantime it might help you take your focus off your own challenges.
Be nice to those who are stressed and anxious – we are all undoubtedly going to experience stress and anxiety in our lifetime so treat others going through wit with compassion and empathy.
Look after yourself – we all need to think more about self –care. Take time out of your day to relax or do something that you enjoy. Don’t forget to exercise and eat well, even when you feel too stressed.
The most crucial thing you can do when you are stressed or anxious is to make sure you are continuing to look after yourself. Make time to relax when you need to and learn to say no to requests that are too much for you.

For more information and to Test Your Stress visit the Stress Awareness Website

Grocery Aid is on Hand

GroceryAid can help with emotional, practical and financial support and advice, so if you are feeling the pressure and need someone to talk to , please call 08088 021 122 24 hours a day, 7 days a week. Visit Home – GroceryAid for more details.

BFFF member SafetyCulture is bringing you an incredible event line-up as part of the EdApp summit: their award-winning training platform. This includes three of the greatest game-changers in history: LA Lakers All-Star Magic Johnson, Former Arsenal Football Manager Arsène Wenger and Netflix’s former Chief Talent Officer Patty McCord.

The pandemic changed everything. Overnight, many organisations and industries had to completely remodel how they develop and deliver training and learning experiences. Social distancing measures, furlough and working from home pushed organisations to think outside the box: and the workplace as we know it has undergone massive digitisation.

Ultimately, COVID-19 showed us that people can adapt and evolve, but how has training and learning adapted? EdApp recognises that now is the time to put teams in the best possible position as they take on a new normal, and we have to help management create a practical game plan to lead their teams to success.

In keeping with their mission to democratise learning, EdApp has created ‘Rewrite The Playbook’: its free virtual summit. Managers around the world will hear from some of the greatest game changers in history on how they trained their teams to succeed in a time of change. The summit will provide practical insights to help you create a culture of learning to level up team performance.

EdApp has gathered together some of the most innovative learning and development leaders. You can join us for free on the 29th April to hear from: LA Lakers All-Star Magic Johnson, Former Arsenal Football Manager Arsène Wenger and Netflix’s former Chief Talent Officer Patty McCord. Also joining the line-up we’ll have Darren Murph, Head of Remote at GitLab and Debbie Ekas, Director of Learning at Deloitte.

Rewrite The Playbook will help you tackle some of the big challenges faced by the training community in 2021, approach learning and training practically and uncover different perspectives when problem-solving. This is the ultimate event to help you navigate the new normal and train your teams to succeed. Register now and get inspired from those who have successfully trained their teams in times of change.

The EdApp Virtual Summit 2021 is a global event, running in the United Kingdom on April 29th, 4:00 p.m. – 8.45 p.m. BST. Register now and secure your free spot!

Free Webinar: The Impact of “Natasha’s Law” on Food Information / Labelling

The Food and Drink Federation are hosting a free webinar presented by Squire Patton Boggs. Nicola Smith, a regulatory lawyer, will provide an update on the labelling requirements for food and drink products which are ‘prepacked for direct sale’ from 1 October 2021, in light of “Natasha’s Law”. *

Click Here to Register

This webinar will include consideration of the regulatory framework, what comes within the scope of the new requirements, considerations around precautionary allergen labelling and the relevant provisions of the FSA’s technical guidance.

Speaker:
Nicola Smith is a regulatory lawyer at a global law firm, with compliance expertise including regulatory laws on food safety and information (as well general product compliance, safety and recall, alcohol licensing and road vehicle/ driver laws). She acts for a wide range of businesses and has provided training and advice to clients and externally on food law requirements.

*you will need to register (free of charge) with the FDF to sign up for this free webinar

Member Benefits

Exclusive Partnership deals on key products and services:

  • BFFF energy deals and rates
  • Vypr member deals and introduction
  • Defib Plus deals
  • Company Shop – membership
  • Mentor – MHE training health check

Exclusive access to networking opportunities and events:

  • Meet the Buyer events (retail & foodservice)
  • Annual Business Conference with networking dinner
  • Specialist H&S and Technical Conferences
  • Special interest groups (packaging, frozen food temperatures)
  • Annual Lunch
  • Awards Night
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Sponsorship Packages

We offer a range of sponsorship opportunities to BFFF members across our events throughout the year, with flexible packages that can be tailored to suit your business objectives.

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