by BFFF
Jul 8th, 2021
2 mins
BFFF

On Monday we were delighted to welcome James Nash, Membership Engagement Executive to the BFFF team.

Following graduating with a degree in Business and Marketing in 2008, James worked for British Gas where he quickly developed an understanding of the importance of customer service, and the impact this has on the success of businesses.  He then transferred this knowledge to BIFM (latterly IWFM) in 2012, where a strong focus on Customer Experience, combined with an ethos of Continuous Improvement, allowed him to develop within a Professional Body, serving the sector, as well as the Organisations and individuals working within it.  Holding various roles at IWFM has helped James develop a wide understanding of the Membership sector, as well as a versatile approach to providing the best possible experience for Members.

James’ appointment comes after the decision taken by the board to further facilitate and support the activities undertaken by the Federation in service to its members.

Webinars

Dec 9th, 2021
2 mins

Fareshare and Frozen

Nov 1st, 2021
3 mins

Lumina Intelligence give cautious optimism with menu counts increasing season-on-season in the latest BFFF industry webinar

Oct 28th, 2021
1 min

Butterflies in a Hurricane: Navigating Turbulence in Wholesale Energy Markets - BFFF exclusive

Sep 22nd, 2021
1 min

TRANSPORT AND GROUPAGE BREXIT SUPPORT SESSION

Sep 16th, 2021
1 min

FROZEN OPPORTUNITIES PRESENTED BY HFSS RECORDING

Aug 19th, 2021
1 min

The Future of Imports Recording

Jul 22nd, 2021
1 min

Integrating Social Value into your business recording