Carrefour España innovates its online ‘non-food’ store’s global logistics management with XPO Logistics

XPO Logistics has been selected by Carrefour to manage its online ‘non-food’ store, Carrefour Online, for the Spanish market. Operating out of a new top-grade logistics center in Yunquera de Henares (Guadalajara) with a capacity of over 14,000 sqm, XPO Logistics will initially create 80 direct jobs, planned to double over the next three years. The online store can be found at www.carrefour.es.

XPO Logistics has implemented and will be managing a unique logistics model designed for Carrefour Online based on a traceability system and a multi-reference product management process. “This system enables real-time management of an extensive catalog of products with rapid fulfillment, from the placement of the order to its availability to the end customer. This, together with semi-automated packaging lines, operational flexibility and process reliability, will give Carrefour Online’s customers complete confidence that they will receive the order at the right time and in perfect condition”, Rui Marques, XPO Logistics Managing Director Iberia for Logistics Solutions, said.

Antonio Aguilar, Carrefour’s Operational Supply Chain Director, highlighted the trust placed in XPO Logistics, given that “it is an extremely flexible company that offers reliable information processes and systems, a highly-developed capacity to manage business fluctuations on a weekly, monthly or yearly basis, customer returns management, rapid response times, as well as other features which we took into account when it came to making the decision”.

The signing of this agreement between Carrefour and XPO Logistics reinforces XPO’s extensive experience in e-commerce logistics, reflected in its Red Online offer. XPO Logistics is the leading provider of tailor-made solutions to support customers’ online sales, both in Spain and across the entire European market.